1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your water bottles leak-proof?
Yes. All Flaskique bottles feature secure, leak-proof lids designed to prevent spills even when shaken or inverted.
6. How long do they keep drinks hot or cold?
Our insulated bottles keep drinks cold for up to 24 hours and hot for up to 12 hours (depending on model and external conditions).
7. Are the bottles BPA-free and safe?
Yes. All products are made with food-grade, BPA-free, and non-toxic materials.
8. Are they dishwasher safe?
Most lids are top-rack dishwasher safe. The bottle body is best hand-washed to maintain insulation performance. Care instructions are included with each product.
9. What sizes do you offer?
We offer a variety of sizes:
- 12–18 oz (kids & personal use)
- 20–32 oz (everyday use)
- 32–40 oz (large capacity)
Exact capacities are listed on each product page.
10. Are the bottles suitable for hot beverages?
Yes. Our insulated stainless steel bottles are safe for both hot and cold drinks.
11. Do you offer different materials and colors?
Yes. We have stainless steel, plastic, and glass options in a wide range of modern colors and finishes.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my bottle arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.